With more than 25 years of hands-on experience in IT infrastructure, networking, and technical support, including 17 years providing support to enterprise clients at IBM Colombia, I am confident in my ability to deliver immediate value to any company that wishes to engage my services. Throughout my career, I have successfully managed servers from multiple vendors, virtualization, complex network routing, and hardware troubleshooting, in both on-premises and remote environments. My experience ranges from implementing resilient open-source ecosystems to efficiently resolving enterprise-level technical support incidents. I take pride in my strong analytical skills and my ability to guide users through technical solutions with patience and clarity. As a resident of the Greater Toronto Area, I look forward to bringing my deep technical expertise and proactive approach to problem-solving to your organization.
Technology evolves fast, and I love moving right along with it. What I enjoy most about IT Support is that every day brings a different challenge, (check out my work).
I am driven by troubleshooting complex issues, optimizing systems, and knowing that my work is the silent engine that keeps the entire team's productivity running smoothly.
Servers and standalone services deployed on my local infrastructure.
Almacenamiento en red (NAS) y gestión de discos.
Copia de seguridad y gestión de fotos self-hosted.
Sistema de Administracion Educativa.
Sistema de Administracion Educativa.
Administrador de archivos e interfaz web de usuario.
Orquestación y virtualización de entornos hipervisores.
IT Support Specialist | Systems Administrator
Result-driven IT Professional with 25+ years of experience managing corporate infrastructure, user support operations, and network availability. Recently relocated to Mississauga, Canada, and actively maintaining a technical edge through hands-on deployment of enterprise-grade home laboratory environments. Proven track record in reducing system downtime and streamlining Help Desk workflows.
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With over 25 years of experience, I provide comprehensive IT solutions tailored to your business needs.